Refund Policy

This Refund Policy is effective as of August 3, 2026 and applies to all paid subscriptions to Privacy, Visually Simplified | Privasim. It is incorporated into our Terms of Service.

If you are not satisfied with your subscription, you may request a full refund within 14 days of your initial payment. No questions asked. This guarantee applies to both monthly and annual plans.

To request a refund, email contact@privasim.com with your account email and order ID. You can find your order ID in the billing confirmation email or by logging into your account and opening the billing portal.

Approved refunds are processed within 5–10 business days. Refunds are issued to the original payment method via our payment processor, Stripe. The exact timing of the credit appearing on your statement depends on your bank and may take additional days.

Any taxes charged at the time of purchase are refunded in full where the underlying subscription is refunded. Taxes are non-refundable for partial or pro-rated refunds.

Once your refund is processed, your subscription will be canceled and your access to paid features will be revoked immediately. You will retain access to the Free plan.

Refunds are not available after the 14-day window. You may cancel your subscription at any time from the billing portal to prevent future renewals. Cancellations take effect at the end of your current billing period — you will retain access until then.

For annual plans, the 14-day guarantee applies to the full annual amount within the first 14 days. After 14 days, annual subscriptions are non-refundable, but you may cancel to prevent the next renewal. We do not offer pro-rated refunds for partially used annual periods.

If you believe a charge is incorrect, please contact us first at contact@privasim.com before initiating a chargeback with your bank. Filing a chargeback without first contacting us may result in account suspension. We reserve the right to dispute chargebacks we believe are made in bad faith.

You can cancel your subscription at any time through the billing portal. Canceling stops future charges but does not refund the current period. If you cancel within the 14-day window and also request a refund, the refund will be processed and access revoked.

Questions about refunds can be sent to contact@privasim.com.